Frequently Asked Questions (FAQ)
What kind of products does Rawform Marble offer?
We specialize in premium marble home décor designed to bring timeless beauty into modern interiors. Our collection includes marble trays, candle holders, coasters, sculptures, and more—crafted for those who value simplicity, quality, and elegance.
Where is Rawform Marble based?
Our company is registered in the UK. Our main office handles creative work and customer service, and we work with a trusted warehouse for direct fulfillment and global logistics.
Do you ship within the Netherlands?
Yes. We ship directly to addresses across the Netherlands. Orders are typically delivered within 3–5 business days, depending on your location. All parcels are securely packed to ensure they arrive in perfect condition.
How much is shipping within the Netherlands?
We offer free worldwide shipping at all times. Shipping costs are clearly displayed at checkout before payment.
Are import duties or VAT included?
Yes. For customers in the Netherlands, all applicable VAT is included in your final purchase price. There are no additional import duties or unexpected fees.
Can I return my order if I’m not satisfied?
Yes. We offer a customer-friendly return policy. You may return unused items within 30 days of delivery. Please refer to our Return & Refund Policy for full details.
How do I get in touch with customer service?
You can contact our support team by emailing support@rawformmarble.com. We aim to respond within 24 hours during business days.
How do I know your products are good quality?
We are committed to high-quality craftsmanship. Our products are carefully made, sturdy, and elegantly packaged, ensuring a premium experience for every customer.
Do you offer gift-ready packaging?
Yes. All orders are shipped in tasteful and secure packaging, making them suitable for gifting. For special occasions, you may contact us for custom notes or recommendations.
Where can I see your designs in real homes?
We showcase our products and styling ideas through customer experiences. For specific inquiries, feel free to contact us at support@rawformmarble.com.
Thank you for choosing Rawform Marble—where timeless design meets thoughtful craftsmanship.