Privacy Police

Last Updated: 10/16/2025

This Privacy Policy outlines how Rawform Marble ("we," "us," "our," or the "Site") collects, uses, and discloses your personal information when you visit, use our services, make a purchase from https://rawformmarble.com/ (the "Site"), or otherwise communicate with us (collectively, the "Services"). For the purposes of this Privacy Policy, "you" and "your" refer to the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected under this Privacy Policy.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described here. If you do not agree with this Privacy Policy, please do not use or access any of the Services.

Company Information
Business Name: Rawform Marble
Email: support@rawformmarble.com

Personal Information We Collect
When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support.

Examples of information we collect include:

  • Device Information: Web browser, IP address, time zone, cookie information, and browsing behavior. Purpose: To load the Site accurately and optimize performance.
  • Order Information: Name, billing address, payment information (including credit card numbers), email address, and phone number. Purpose: To fulfill orders, process payments, and provide customer support.
  • Customer Support Information: Details you provide when contacting us for assistance. Purpose: To offer support and improve your experience.

How We Use Your Personal Information
We use your personal information to provide and improve our services, including:

  • Processing transactions and fulfilling orders.
  • Communicating with you regarding your order or inquiries.
  • Screening orders for potential fraud or security risks.
  • Providing you with information or advertising about our products or services, consistent with your preferences.

How We Disclose Personal Information
We may disclose your personal information to third parties for legitimate purposes, as outlined in this Privacy Policy. Such circumstances may include:

  • With vendors or third parties who perform services on our behalf (e.g., IT management, payment processing, data analytics, customer support, cloud storage, fulfillment, and shipping).
  • With our affiliates or within our corporate group, in our legitimate interest to operate a successful business.
  • In connection with a business transaction, such as a merger or bankruptcy, to comply with legal obligations, enforce terms of service, and protect or defend the Services, our rights, and the rights of our users or others.

User-Generated Content
The Services may allow you to post product reviews and other user-generated content. Any content you choose to submit to a public area of the Services will be public and accessible by anyone.

We do not control who will access the information you choose to make public and cannot ensure that parties with access will respect your privacy or keep the information secure.

Third-Party Websites and Links
Our Site may include links to websites or other online platforms operated by third parties. We do not guarantee and are not responsible for the privacy or security of such sites, including the accuracy, completeness, or reliability of information found on them.

Children’s Data
The Services are not intended for use by children, and we do not knowingly collect any personal information from children under 16. If you are the parent or guardian of a child who has provided us with their personal information, you can contact us at support@rawformmarble.com to request its deletion.

Security and Retention of Your Information
Please be aware that no security measures are perfect or impenetrable. The duration for which we retain your personal information depends on various factors, such as maintaining your account, providing the Services, complying with legal obligations, resolving disputes, or enforcing applicable contracts and policies.

Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information, including access, deletion, correction, portability, restriction of processing, withdrawal of consent, and appeal. You can exercise these rights by contacting us at support@rawformmarble.com.

Complaints
If you have complaints about how we process your personal information, please contact us at support@rawformmarble.com.

International Users
Your personal information may be transferred, stored, and processed outside your home country, including in the United States, by our staff and third-party service providers and partners.

Contact Us
For more information about our privacy practices or if you have any questions, please contact us at:

Email: support@rawformmarble.com

Thank you for choosing Rawform Marble—where timeless design meets thoughtful craftsmanship.